IT Certification and Training

May 31, 2008

A little more about the Certified Linux Administrator certification

Filed under: Novell, certification, education — Jim Henderson @ 11:28

In reading Steven J. Vaughan-Nichols’ recent article based on my last posting, it occurred to me that I had left one fairly important thing out regarding the Certified Linux Administrator: The Novell CLA is a stepping-stone to the Novell Certified Linux Professional 10 (CLP10) certification.

The Novell CLA is based on the content from two of the courses in the CLP10 track; courses 3071 and 3072 (SLES 10 Fundamentals and SLES 10 Administration); the third course (course 3073, SLES 10 Advanced Administration) is not part of the CLA certification. Think of the CLA as a “checkpoint” on your way to the CLP10. The CLP10 exam (as well as the more advanced Certified Linux Engineer 10) is a practical examination, and as such, it focuses on proving your skills.

Many candidates have a degree of apprehension when being asked to prove that they can do something; being able to do is dependent on knowledge, so if a candidate is uncertain about their knowledge, there is an increased fear of failing at the practical examination. The creation of the CLA was done in part to help remove some of that fear. As I said in my previous post, Linux isn’t hard, just different. I would add to that statement that because it’s different, candidates need to have some comfort in their knowledge. A knowledge-based examination and certification gives candidates increased confidence when going in to take the CLP10 practical examination.

My thanks to Mr. Vaughan-Nichols for the article and the chance to clarify my thinking on this certification.

April 15, 2008

New Certifications from Novell

Filed under: Novell, certification — Jim Henderson @ 14:37

It’s hard to believe it’s been almost a month since BrainShare 2008 – and yet, here we are, in the middle of April.

At BrainShare, we offered exams for a total of four new certifications – the CLA,, the CLDA, the NCA, and the NCE-ES. In this post, I want to give you my (unofficial) perspective on these four certifications.

The first certification – the Certified Linux Administrator (CLA) – is an entry-level Linux certification based on Novell courses 3071 and 3072. The exam is what we call a “traditional” or “forms-based” exam.

(As an aside: Forms-based exams are useful for determining what a cert candidate knows, but not necessarily what they can do. The way I see it, there is a distinction between knowing and doing (and I think most would agree with that), but there is value in testing both capabilities when it comes to certifications. If you can do something but it takes a while for you to figure out what it is you need to do, or if you need to reference a book in order to do a task properly, that shows a lack of knowledge. Yes, you eventually will get there, but if you know the information you can perform the task more quickly. Testing for knowledge is an extremely valuable tool.

At the same time, knowledge alone isn’t sufficient in the real world – if you know the command-line parameters for the find command in Linux but can’t effectively use the tool to accomplish a task, you’ve demonstrated that you can successfully memorize facts, but there’s no test for applying the knowledge to the real world.)

The CLA is a test designed to let the candidate demonstrate knowledge, not skills. The primary focus is to let people know that Linux isn’t hard – that’s a myth. It’s just different than what they may be used to (NetWare, Windows, Mac, etc).

The Novell Certified LInux Desktop Administrator (CLDA) is based on a single course – course 3086 – and is intended to be taken by candidates looking to learn how to administer Linux desktops. It focuses on the sorts of things that users find important – software management, printer configuration, desktop configuration, and usage. The exam for the CLDA is also a traditional forms-based exam.

The Novell Certified Administrator (NCA) is an introduction to Novell services. Some who have looked at this want to equate it to the Certified Novell Administrator (or Certified NetWare Administrator, for those who have been around Novell long enough), but the goals of the NCA are quite different than the goals of the CNA. The CNA focused on administration tasks around the NetWare operating system – use of the management tools for NetWare to manage the platform.

The NCA is quite a bit broader, as Novell’s product portfolio has expanded since the CNA was developed. The NCA thus focuses on a wider range of products, but with fairly shallow knowledge in each (after all, it is a 5-day course; how much depth can get for 4 or 5 complex products in that time period?). The idea of course 2000 (and the NCA) is to give candidates a taste for what Novell’s product line consists of and the sorts of things the products can do. As with the other’s we have discussed so far, this is also a forms-based exam.

Lastly, we have the Novell Certified Engineer – Enterprise Services (NCE-ES). This is the first of the NCE certifications, and is based around Novell Open Enterprise Server 2, with a particular focus on the Linux version of the product. This certification focuses on doing rather than on knowing, so the exam is a practical examination delivered using Novell’s practicum technology.

NCE-ES is a logical progression for traditional CNE candidates coming from a CNE6 or CNE-OES background, Stay tuned for information about other NCE tracks that are being developed.

January 14, 2008

Coming Back to the World of the Living

Filed under: Novell — Jim Henderson @ 23:28

Happy new year!

It’s been far too long since I wrote anything up here – the training business at Novell has gotten very busy, and it’s been all I can do to keep up with the things going on at work, not to mention the things happening in my home life (including a much-needed vacation last month).

For 2008, I will be writing more on the topic of IT careers, certification, training, and the things I’m working on at work.

June 8, 2007

The Novell Certified Linux Desktop Administrator/Certification “Levels”

Filed under: Novell — Jim Henderson @ 12:16

A second certification we announced at BrainShare is the Certified Linux Desktop Administrator, or CLDA.

The certification itself is still being developed, so I don’t want to pre-announce anything beyond the announcement at BrainShare, but rather to use this as a framework for some comments regarding my thoughts around certification “levels”.

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April 26, 2007

New Novell Certifications

Filed under: Novell, kearns, netware — Jim Henderson @ 21:59

Last September, prior to the conclusion of his Novell NetWare Tips newsletter, my friend Dave Kearns concluded an article on the CNE6 certification with:

So, yes, go for that upgrade to CNE 6. Training is never a bad thing, but training on a system that is still an excellent server operating system, still has a good sized installed base and appears to have a shortage of trained managers sounds like a good career move.

Dave couldn’t have gotten it more right, partly in terms of training being a good thing, but also in ways he wasn’t aware of at the time. Ultimately one question on many people’s minds at BrainShare this year was whether or not there was a future path forward for those holding a CNE6.

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December 3, 2006

Off to Oregon & The Value of Instructor-Led-Training

Filed under: Novell, partner visit — Jim Henderson @ 13:59

We’ve been working on getting instructors up to speed, and one of our partners – Touchstone Technology – is hosting a “train the trainer” bootcamp for Novell Instructors working to get their Novell CLP 10 certification. I’ll be attending the first two days of the class so I can meet some of the instructors in the field.

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